Training in rescue at height at TWS networks
Project manager Hans Albers and trainer Rick take us through a crucial rescue training session at height.
Working at height: everyday reality at TWS
TWS networks is active in the world of data communication. Whether it concerns fiber optics, copper connections, or microwave links: if there is no infrastructure in place, they literally seek out the heights. “We often have to install microwave links over several kilometers. We use masts or roofs for this,” explains Hans Albers. “That means you have to be able to climb safely and rescue people if something goes wrong.”
Training that can save lives
That is why TWS organizes annual rescue training at height, an essential part of their safety policy. The training takes place at their own mast location in Twello. “For us, it is much more practical if the trainer comes here, rather than us having to take a whole team to another location,” says Hans.
The training is provided by Rick from Safe Site – Powered by Mennens. As a rope access specialist and trainer, he knows exactly what is needed: “Today we'll start with some theory. Then we'll hang one person in the mast as a ‘victim’. A second person will then have to rescue them and abseil down safely together. That is literally life-saving action.”
Fear of heights, uncertainty, and the importance of repetition
During training sessions, Rick regularly sees participants with a fear of heights or uncertainty. “Especially if you don't work at heights every day, the actions are not automatic. You really have to think consciously about every step.” That's why he believes repetition is crucial: “It's the only way to maintain your skills and fall back on routine when it's really necessary.”
Hans adds: “Fortunately, we have never had to carry out a rescue, but it is essential that everyone knows what to do in an emergency. Safety is not a one-time instruction, it is a continuous process.”
Safety starts with knowledge
What Rick often encounters in practice is that people are given a harness and instruction, but miss the follow-up steps. “That's not always unwillingness; often they simply don't know what else is involved.” That's why he sees his role as a trainer as broader than just technique: “If I can give people tips and tricks and they go home feeling good at the end of the day, then I'm satisfied.”
Safety as a shared responsibility
The collaboration between TWS networks and Safe Site – Powered by Mennens shows how important it is to take safety seriously – and to invest in it structurally. Through annual training, employees remain competent and confident. Not only for themselves, but also for their colleagues working at height.
“Working safely at height is not a given. It requires knowledge, practice, and the willingness to continue learning.” – Rick, Trainer at Safe Site – Powered by Mennens
About the video
In the video, Rick (trainer at Safe Site – Powered by Mennens) and Hans Albers (project manager at TWS networks) speak during a practical training session on rescue at height. The training took place at the TWS mast site in Twello.
